: flydubai, the Dubai-based airline, has introduced that it has been awarded the celebrated 4-Star Main Airways score for the primary time by the Airline Passenger Expertise Affiliation (APEX).
Primarily based on passenger suggestions, the score acknowledges flydubai’s robust enterprise mannequin in opening up journey to new and beforehand underserved markets, which has enabled its continued progress.
Daniel Kerrison, Senior Vice President of Inflight Operations at flydubai, represented the airline on the APEX 5 Star & APEX 4 Star Airline Awards 2024 in Lengthy Seaside, California: “This recognition is a big achievement for flydubai and demonstrates our agility and dedication to providing the proper product on the proper time. Since beginning operations in 2009, we’ve been dedicated to enhancing the client expertise and increasing our fleet and community, permitting us to transcend conventional airline class boundaries.”
“Whether or not touring in Enterprise Class or Economic system, passengers can expertise distinctive consolation on our fleet of Boeing 737 MAX plane, together with hours of high-definition in-seat leisure. As we proceed to supply our prospects with handy and dependable journey choices, this new score from APEX displays the expansion trajectory we proceed to comply with as we assist Dubai’s place as a global aviation hub,” mentioned Kerrison.
The APEX 4 Star Airline Awards are primarily based on impartial passenger suggestions and third-party insights collected by APEX’s partnership with TripIt® by Concur®, the world’s highest-rated journey administration app.
Over the previous 14 years, the airline’s journey has been marked by a number of milestones, together with the introduction of inflight leisure in 2010 and the introduction of Enterprise Class in 2013. In 2017, flydubai grew to become the primary airline to supply lie-flat Enterprise Class seats on a Boeing 737 plane, earlier than introducing its new Enterprise Class recliners in 2021.
APEX CEO Dr. Joe Chief mentioned: “flydubai has impressively secured the APEX 4 Star Main Airline score for 2024. This distinction, influenced by multiple million passengers from practically 600 airways, highlights flydubai’s dedication to repeatedly enhancing the passenger journey. As I’ve personally skilled, Flydubai’s world’s first reclining seats on the Boeing 737-MAX plane are an aviation marvel. Improvements at that degree are coupled with their state-of-the-art in-flight leisure system, a thoughtfully designed cabin and an unwavering buyer focus. On behalf of APEX, I salute flydubai for his or her constant progress in elevating the very best worth in aviation expertise throughout each class of service.”
Since 2009, Flydubai has been dedicated to enabling free flows in commerce and tourism and opening up underserved markets. In the present day, the airline has created a rising community of 120 locations in 53 international locations, served by a younger and environment friendly fleet of 78 Boeing 737 plane.
For the reason that starting of 2023, flydubai has expanded its community with the launch of flights to Krabi and Pattaya in Thailand and Milan-Bergamo in Italy. The airline lately introduced the launch of flights to 5 new locations, together with Cairo in Egypt on October 28, Poznan in Poland on October 29, Mombasa in Kenya from January 17, 2024 and Langkawi and Penang in Malaysia from February 10.
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